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Ford Recall Over Owner’s Manual Omission

Ford Recall
Ford F-Series Trucks | Image by Jonathan Weiss/Shutterstock

Ford Motor Company has recalled nearly 1 million trucks over an omission in their owner’s manuals.

On May 11, the National Highway Traffic Safe Administration (NHTSA) informed Ford’s Critical Concern Review Group (CCRG) that several of its model vehicles were shipped without including “instructions for adjusting or removing certain head restraints” as required by federal regulations, Fox4 News reported.

The federal regulation specifies requirements for head restraints to lessen the frequency and severity of neck injuries resulting from rear-end and other collisions.

Upon investigating, CCRG determined the omission in the owner manual occurred due to “human error,” NHTSA said, according to Fox4 News.

In total, the recall affects 979,797 trucks across 37 configurations/models sold between 2018 and 2023.

The impacted vehicles include some 2018-2023 Ford Expedition and Lincoln Navigator SUVs with third-row seating, the F-600 SuperCab trucks with three-passenger front bench seats, and Ford’s 2019-2023 regular cab F-Series Super Duty F-250, F-350, F-450, and F-550.

To date, no incidents or injuries related to the owner’s manual omission have occurred, according to Ford. The legacy automotive manufacturer will reportedly begin notifying dealerships of the recall on June 26 and impacted owners from July 10-24, according to Fox4 News.

Ford will mail the owners of the affected trucks a new owner’s manual with “instructions to place the provided addendums in the glovebox with the other owner’s information guides.”

Concerned owners can contact a dealer or call Ford’s hotline at 1-866-436-7332 to find out if their vehicle is included in the recall.

The start of summer has been chock-full of vehicle recalls.

For instance, The Dallas Express reported on several other recalled vehicles, including:

     

  • Approximately 99,000 Kia Sportage SUVs for a potential braking issue;
  • Over 96,000 2022-2023 Toyota Corolla Cross hybrid SUVs for a front-passenger airbag issue;
  • Approximately 13,000 2022-2023 Land Rover Range Rover vehicles for a potential rear taillight issue; and
  • Approximately 30,000 2017-2020 Land Rover Discovery vehicles for a keyless entry issue that could result in rear passenger doors opening while the vehicle is in motion.

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