Parents are suing a McKinney preschool that allegedly forgot about their daughter in a dimly lit room.

Fernando and Cristina Cossich of Collin County have brought a lawsuit against Primrose School of Eldorado, alleging that teachers left their 3-year-old daughter alone in a dark classroom on October 20, 2022, according to a press release from their attorneys.

Teachers allegedly did not notice the girl was missing until “another worker entered the dark room and found the little girl alone and terrified.”

Following the incident, the school purportedly forged the signatures of the parents on a detailed report of the incident, according to the lawsuit. Neither parent was aware of the incident report until they were later informed by independent investigators, the suit alleges.

Russell Button, the lawyer representing the Cossich family, said he hopes the lawsuit “prompts Primrose School of Eldorado to finally prioritize child safety after ignoring multiple citations.”

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Between September 2018 and October 2022, the Texas Health and Human Services Commission allegedly cited the school for 16 violations, according to the lawsuit.

Another child was allegedly abandoned in a room just five months later, in March 2023, and was not discovered until his parent came to pick him up.

“Primrose School of Eldorado was extremely irresponsible for ignoring safety standards created to prevent incidents like this,” declared Button in the press release.

“There was no need for my clients’ 3-year-old daughter to endure this trauma. The school made a promise to parents like my clients that it would closely supervise children, yet they forgot about her.”

The Primrose School of Eldorado website states that the school’s mission is “[t]o forge a path that leads to a brighter future for all children.”

It adds that this mission can be accomplished by a team dedicated to providing “the highest standards of safety, health, education, and, of course, laughter and hugs!”

While the couple chose to place their daughter under the care of Primrose due to these statements, the lawsuit states, “Primrose’s promises and assurances were false.”

The Dallas Express reached out to Primrose for comment but did not receive a response by the time of publication.