The City of Dallas has launched a new police “Transparency and Accountability Dashboard.”
City officials unveiled the new dashboard December 22, according to a press release from the Office of Community Police Oversight.
The Office of Community Police Oversight partnered with the Office of Data Analytics and Business Intelligence to create the portal, which shows data on complaints to the Dallas Police Department.
Dallas Police Monitor Michele Andre said the dashboard represents the oversight office’s “commitment to transparency and accountability.”
“We are proud to officially launch this dashboard and provide our community with a clear, accessible view of community complaint data,” Andre said in the release. “It ensures that residents not only have access to information but can easily understand how the complaint process works and how their concerns are handled.”
The dashboard shows data up to October 2025, and as far back as October 2019.
During FY 2025, residents submitted 1,276 complaints total. Of those, 1,105 were closed with a designation of “no investigation conducted,” according to the dashboard data, and 99.8% were listed as “closed.”
The vast majority in FY 2025 came from District 2, with 170 complaints. The district spans east to west across Dallas, including the southern portion of downtown.
The dashboard also displays “complaint demographics.” In FY 2025, residents categorized as “Black or African American” in the dashboard data submitted 553 complaints, the most of any demographic group. Men submitted slightly more complaints than women, with 617 to 577.
Further, the dashboard shows the department awarded 447 commendations to officers in FY 2025. The number gradually increased, from a low of five in November 2024 to a high of 91 in August.
Officials hoped the dashboard would make oversight data “easier to understand, easier to access, and more meaningful for Dallas residents,” according to the release.
The data comes directly from IAPro, which the city uses to manage and track administrative complaints. The Dallas Police Department’s Internal Affairs Division validated the data before it went online.
“Users can explore information on complaint types, complainant demographics, officer commendations from the public, investigation routes, and final resolution outcomes,” the release reads. “The platform also allows users to explore trends by fiscal year, council district, patrol division, and zip code.”
Voters passed Proposition U in November 2024, requiring the Dallas Police Department to maintain at least 4,000 officers, as The Dallas Express previously reported. The budget for FY 2026 includes funding for only 3,424 officers – up from last year, but still short of the statutory requirement.
