3T Pro, headquartered in Dallas, is specialized in computer support and managed Information Technology services. The company announced on February 4 that its service desk will now be available on holidays and weekends.
Today’s challenges for companies that want to go digital or are already digital are more and more present. Some companies are dependent on their computer system, network, server, and an accident can occur at any time.
That is why 3T Pro has decided to offer the services of its Service Help Desk at any time. Indeed, while they already provide a 24-hour night watch, the company’s customers will now be supported during breakdowns that happen during weekends or vacations.
“We are committed to being there for our customers whenever they need us,” Tommy Gay, Vice President of Sales at 3T Pro, shared. “By having our Managed IT Services Help Desk available on the weekends and holidays, our current customers and new customers can count on us when unexpected things happen and when most places are closed – on the weekends and holidays.”
Gay said basic question-and-answer solutions are free.
“In the event you need detailed resolution, we bill in 15-minute increments to be respectful of your IT budget and advise you of cost impacts before we start,” Gay concluded.
3T Pro is a Dallas IT support and consulting firm providing numerous organizations in the wider Dallas area with an efficient and painless IT support system.
The company provides computers and server installation and maintenance. 3T Pro services include 24/7 Computer Support and IT Services, Business Continuity Programs, Cloud Services, and Project Management. These programs cover the planning, building, and maintenance of associated hardware and software. 3T Pro is dedicated to supporting all customers throughout their digital implementation.
Learn more about 3T Pro Managed IT Services here.