The City of Dallas is asking residents for feedback on updates to its shared dockless e-scooter and e-bike program as ridership has nearly doubled in less than a year, according to a city memo.
More than 463,000 trips were recorded between June 1, 2025, and March 31, 2026 — almost twice the total from the same period the previous year. Monthly ridership exceeded 50,000 trips from August through December, with the average ride lasting about 12 minutes and covering 1.15 miles.
Operators Bird, Lime, and Spin run the program, which was relaunched in May 2025 after a 2020 suspension over safety concerns and complaints that scooters blocked sidewalks and walkways.
The Dallas Department of Transportation is considering several adjustments for the 2026-2027 permit cycle. Among the proposals are temporary no-ride zones during special events or bicycle detours, a one-time 30-day pilot to extend operating hours by up to one hour, removal of the West End slow zone, and creation of new Mobility Opportunity Zones. The new zones would replace earlier equity requirements that were rescinded in November 2025 for federal compliance reasons.
Mayor Pro Tem Jesse Moreno, whose district covers downtown and Deep Ellum, is urging residents to weigh in, as he seeks to prevent a repeat of the problems that surfaced when the program first launched in 2018. Current rules prohibit riding scooters on sidewalks except at the start or end of a trip and ban them from parks, plazas, and certain high-speed roads.
A public hearing on the proposed changes is set for Thursday at 6 p.m. in Dallas City Hall’s L1FN Auditorium. The meeting will also be streamed online at bit.ly/DallasDockless2026. Approved rules could go into effect on April 26.
City officials say 311 complaints have remained low, averaging fewer than one per day during the current cycle. The updates are intended to balance rising demand with improved management of parking, operations, and neighborhood impacts.
