A 35-plus-year veteran of claims management and operations has taken the helm for One Call Claims; a full-service independent property claims adjusting company. 

As the new president of One Call Claims, Pier Westra is responsible for designing and executing corporate strategy and overseeing all aspects of the company’s operations and administrative functions. 

“I am thrilled to be officially joining One Call Claims,” said Westra. “From the beginning of our involvement, I recognized a dynamic organization with a solid core of dedicated and enthusiastic professionals. To have the opportunity to work with this team is a rare opportunity, and I’m extremely excited for the future.” 

Westra most recently worked as a Texas-based personal lines carrier adjuster. Previously he was employed with Allstate Insurance, Colonial Penn, and The Hartford in management roles.  

“We are excited to have Pier on board as our President,” said Kelly Smoot, One Call Claims CEO. “We have worked closely with Pier over the past several months in a consulting capacity, and he has demonstrated the value he adds to our business as both a leader and as a claims executive. We look forward to continued success under his guidance and leadership.” 

Westra graduated from Eckerd College in St. Petersburg, FL, with a B.A. in Sociology, minoring in Criminal Justice. He is based in Tampa and will work virtually from One Call’s headquarters in Dallas and administrative offices in Mobile, AL. 

As an insurance claims services outsourcing company, One Call Claims works with different insurance carriers to match their need for adjusters.