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Mint Mobile Announces Customer Data Breach

Mint Mobile
Mint Mobile logo | Image by Mint Mobile

Wireless phone company Mint Mobile announced that their customers’ sensitive information was compromised in a recent security breach.

The breach occurred on December 22 and involved names, phone numbers, email addresses, SIM serial numbers, and service plan information, according to The Verge.

A Reddit user shared a screenshot of an email that appeared to be from Mint Mobile pertaining to the breach. The user asked if the email was a scam, but Mint Mobile replied with confirmation that the email was legitimate.

“If you received a notice via email from [email protected] on December 22, 2023, it is from Mint and is not a scam,” the company said, per Fox 4 KDFW. “The Customer Care number was setup [sic] to handle specific questions about this communication.”

The company is partially owned by actor Ryan Reynolds and was acquired by T-Mobile U.S. Inc. for $1.3 billion in March. T-Mobile has faced multiple high-profile customer data breaches in recent years.

In September, customer data leaked, including addresses, credit card information, and purchase history. However, T-Mobile said the issue was due to a “technology glitch,” not a cyberattack.

Meanwhile, North Texas has faced several cyberattacks throughout 2023. This year, the City of Dallas, Fort Worth, Dallas County, and a North Texas water district all suffered ransomware attacks.

As previously reported by The Dallas Express, the City of Dallas was hit with a ransomware attack in May, which led to public safety data being unavailable for months and sensitive information from 26,000 people, including children.

Furthermore, a group of “gay furry hackers” attacked the City of Fort Worth in June in retaliation for state legislation prohibiting the administration of gender-altering drugs and procedures to minors.

Then, in October, Dallas County suffered a cybersecurity attack that resulted in data being stolen and posted online. This attack was followed by the North Texas Municipal Water District being hit with a ransomware attack in November.

These security breaches have resulted in millions of additional taxpayer dollars being spent on recovery and extra security, as previously reported by The Dallas Express.

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