Dallas-based Autotext.me, a tech company whose cloud-based tools provide leading digital service solutions to their clients, has launched a new service reminder feature to help streamline the automotive customer service experience.
Created and developed by shop owner Chris Cloutier, Autotext.me is based in Dallas, Texas.
The company is a digital solutions provider for managing automotive workflow, communications, performing vehicle inspections, generating work orders, controlling quality, and boosting customer loyalty.
It integrates into a variety of automotive shop management programs and concentrates on streamlining day-to-day processes, thereby facilitating a more efficient shop operation.
Autotext.me’s AI-powered service reminders are a new feature implemented in their ecosystem. They automatically detect due services, including oil changes, condition inspections, and tire rotations, and populate them into the service reminder queue. This allows advisors to have one screen to consult and ultimately decide which services to schedule.
Managers can establish both custom and default templates that work for the majority of customers and customize the messaging to match the culture and communication style of their shop.
“Autotext. me’s service reminders enable shops to focus more on the work,” said Chris Cloutier, Founder, and Co-Owner of multi-shop operation, Golden Rule Auto Care. “While our software queues the follow ups. Combined with our rainy day, follow-up, and appointment reminders, shops are equipped with a simple, automated tool to both look after their clients and keep business flowing through their bays.”
To learn more about this new service reminder feature and schedule a demo of the tools the company offers, visit Autotext.me website here.