Little Giant has recalled about 3.66 million ladders that can suddenly retract if their height-adjustment locks do not fully engage, following reports of injuries that include traumatic brain injury and broken bones.
The U.S. Consumer Product Safety Commission announced the recall on November 5 and urged consumers to stop using the affected ladders until they review the recall information and contact the company for a repair kit.
According to the notice, Little Giant received 25 reports of ladders retracting, including 19 reports of injuries. Three reports involved head injuries, with examples including traumatic brain injury, skull fracture, and concussion. The other 16 involved injuries such as fractures, cuts and bruising. The company also received 39 reports of Rapid Locks that did not work properly.
Which ladders qualify
The recall covers 11 models: Adjustable Fortress 2.0, Conquest 2.0, Dark Horse 2.0, Epic, King Kombo XT, Leveler, MegaLite, MegaLite+, Multi, Quantum, and Vector.
Only ladders without an orange rectangular “QC” sticker on the rail above one of the Rapid Locks fall under the recall. Owners can find the Little Giant brand and model name on the side of the ladder.
The black or orange Rapid Locks sit on each ladder leg and insert into the rungs to adjust the ladder’s height.
Lowe’s, Costco, and other retailers sold the ladders nationwide, including through Amazon and the retailers’ websites, from December 2015 through October 2026. Prices ranged from about $100 to $1,000.
What owners should do
Little Giant instructs owners to request a repair kit containing warning labels and instructions. The labels and instructions tell users to check lock engagement before every use and maintain the locks with lubrication.
Owners whose locks still malfunction after lubrication should contact Little Giant for evaluation. If a lock still does not function properly after that evaluation, the company will offer a replacement of the same or equivalent model or a refund.
Refunds range from a depreciated amount based on the purchase date to the full purchase price for ladders purchased within the past 12 months.
Consumers can call 866-201-9069 or review the company’s recall information online. The recall number is 27-067.
