Dallas continues to build its reputation as a city on the cutting edge of autonomous tech with the launch of Serve Robotics Inc. services in the metroplex.
Serve’s AI-powered delivery robots are now completing orders in the city in partnership with Uber Eats. Serve Robotics, which has completed tens of thousands of deliveries for partners like Uber Eats and 7-Eleven, was spun off from Uber back in 2021. The tech company says it plans to operate 2,000 delivery bots across the country by the end of the year.
Serve currently operates in the Uptown neighborhoods of Pearl, State Thomas, West Village, and South Routh, according to the company’s April 3 announcement.
So far, around 22,000 households can take advantage of the cutting-edge service in Dallas. Establishments like Ka Thai and Shake Shack have already opted into using the option when fulfilling delivery requests through Uber Eats.
“Texas is known for doing things bigger and better, and we’re excited to offer a smarter, more efficient way to get your favorite meals delivered in Dallas,” said Dr. Ali Kashani, Serve Robotics CEO and co-founder.
“Our entry into the Dallas–Fort Worth market is an important step on our path to scaling as a national platform,” Kashani said in the press release.
Late last year, The Dallas Express reported that Austin-based Avride planned to launch a fleet of automated delivery robots in Dallas in early 2025. Like Serve, the robots would complete orders for Uber Eats-connected restaurants.
The City of Dallas, too, has been embracing automation. In November, the city unveiled a fleet of autonomous maintenance tools aimed at cutting carbon emissions output and improving environmental quality. The $250,000 investment included equipment like robotic mowers and trimmers.
A representative for Uber said the company’s partnership with Serve “is a key part in our mission of making food delivery as convenient as possible.”
“We look forward to expanding our autonomous deliveries in Dallas Fort-Worth to continue delighting customers with fast, convenient delivery,” said Megan Jensen, Head of Autonomous Delivery Operations at Uber.