Venterra Realty is a rapidly growing owner of multifamily rental communities with over 18,000 apartment units across major US cities and approximately 65 properties. The company wants to improve the lives of residents by delivering an industry-leading customer experience.
Venterra is home to more than 35,000 people and 11,000 pets in the United States.
The millionth package was celebrated with a giveaway of a $500 Amazon gift. The two milestones — installing the 50th SMARTPACKAGE locker system and safely accepting/storing 1 million packages for residents — were reached simultaneously.
“It’s no secret that e-commerce and package deliveries increased over the past year with consumers spending more time at home than ever before,” said John Foresi, CEO of Venterra Realty. “By installing SMARTPACKAGE devices in 50 of our communities, we are able to meet our residents’ demand for quick and secure package delivery. We are confident in the systems’ ability to streamline the entire package and management process, providing a better experience for residents and package delivery companies alike.
Each SMARTPACKAGE system offers a variety of benefits for residents such as a built-in cameras that capture each delivery and pick up, 24/7 access meaning residents can pick up their package on their schedule, customer service access 24/7/365 via phone or email, and a hassle-free set up through integration with Venterra’s property management system.
“The SMARTPACKAGE integrations have automated the last-mile delivery experiences at our communities,” said Andrew Stewart, Chairman of Venterra Realty. “We have received positive feedback from our residents, who are now able to easily pick up their packages at their own convenience, and we look forward to further installing the SMARTPACKAGE systems across the rest of our portfolio.”
Find out more about Venterra Realty and its award-winning company culture at Venterra.com.
